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Employee Survey questions
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The survey is divided into six sections: Benefits and Compensation; Work Environment; Decision Making and Trust; Performance Management; Career Development and Learning; and Sustainable Practices (used to determine the 100 Best Green Companies list). Within each section are 10 workplace qualities on which employees rate satisfaction and importance. There is also an optional demographic section and two open-ended questions asking what employees like about their workplace and what they would like improved.

For each statement below, employees rate:
• Satisfaction with the performance of their company in that area.
• How important that particular item is to their overall satisfaction.

 

I. Benefits and compensation


• Cost of health insurance for employees and families
• Health plan for employees and families
• Health insurance plan options (dental, alternative care, vision, etc.)
• Wellness and fitness programs
• Reliability and performance of retirement savings plan (401(k), 403(b) or pension)
• Company's financial contribution to employee's retirement plan
• Adequacy of compensation (pay, benefits, bonuses, paid time off)
• Fairness of compensation structure across the company
• Company's retention of highly qualified employees
• Company's commitment to career and salary advancement

II. Work environment


• Flexible schedules (including job-sharing, telecommuting, flex-time, etc.)
• Fairness for differing racial, gender, sexual-orientation or disability groups
• Ability to balance family and job obligations
• Teamwork and cooperation across the organization
• Enjoyment of the work environment and having fun at work
• Quality and efficiency of physical workspace
• Tools, equipment and technical support to facilitate work
• Company's support for charitable and community work
• Sense of shared accountability when problems arise
• Clearly defined policies and procedures

III. Decision making and trust


• Treatment of employees by supervisors
• Encouragement of employee creativity and new approaches
• Employee involvement in decision-making
• Trust between managers and employees
• Sharing of information about financial goals and performance
• Ability to speak openly with supervisors about problems with co-workers
• Teamwork and cooperation across divisions
• Pride and belief in the company
• Trust in top management to make ethical business decisions
• Formal processes for employee concerns and complaints

IV. Performance management


• Consistent feedback from supervisors on employee job performance
• Employee performance reviews (timely, thorough, useful, etc.)
• Follow-up to performance reviews to help employees improve
• Accountability of employees for job performance
• Timely discipline and termination of poor performers
• Clear communication of goals and expectations for a given job
• Financial rewards for top performance
• Non-financial rewards for top performance (e.g. prizes, time off)
• Acknowledgement of top performers by management
• Profit-sharing, gain-sharing or other performance incentives

V. Career development and learning


• Training to advance career
• Opportunities to grow and stay challenged long-term
• Promotion based on performance
• Promotion from within the company
• Training for new and current employees
• Support for additional education directly related to job
• Support for additional education not directly related to job
• Opportunities for increases in pay and benefits
• Upper management diversity: race, gender, sexual-orientation, etc.
• Accurate, timely and informative communication from employer

VI. Sustainable practices


• Company's recycling of paper products
• Company's waste reduction, other than paper
• Company's use of nontoxic, biodegradable materials
• Company's support for renewable energy and conservation
• Company's support for commuting by bicycle, walking
• Company's support for public transit, carpooling, telecommuting
• Company's commitment to environmental stewardship
• Management support for sustainability as part of company mission
• Employee recognition and rewards for meeting or exceeding environmentally sustainable practices
• Company's efficiency efforts toward a sustainable workplace (compact fluorescent bulbs, low flow equipment, weatherizing, etc.)

 

Optional demographic information



What is your job level?

• Non-supervisory
• Team / project leader
• Supervisory
• Professional / technical
• Middle management
• Senior executive / owner

How many years have you worked for your company?

• 1 year or less
• 2 to 5 years
• 6 to 10 years
• More than 10 years

What is your age group?

• 25 or younger
• 26 to 35
• 36 to 45
• 46 to 55
• Over 55

What is your gender?

• Male
• Female

What is the highest education degree you have earned?

• High school diploma
• Two-year associate's/technical
• Bachelor's degree
• Master's degree
• Ph.D./M.D.
• Other

Which of the following best describes your racial or ethnic group?

• Asian/Pacific Islander
• Black/African American
• Hispanic/Latino
• White/Caucasian
• Native American/Eskimo/Aleut
• Multi-racial
• Other

Additional comments

• What about your company makes it great?
• What about your company would you like to improve?

 

 

Keeping employees happy

It’s challenging enough to keep employees happy and workplace morale high during the best of times. But what about in the worst of times?  Some, like Northwest Newborn (No. 2 Small), have found ways to maintain a high sense of satisfaction and loyalty.

Lessons of the not-so-great

Companies can often learn more about their workplaces issues from negative comments than from praise. Here's a sampling from some of the 100 Best employee surveys of what doesn't work, even from some of the best workplaces in the state.

Ingredients of a great workplace

What do the Top 10 Best Companies do that keeps their employees motivated, loyal and upbeat? Paying 100% of health insurance premiums and ugly t-shirt contests are part of it. And don't forget the persuasive powers of company pups like Frankie from Stamp Connection (No. 3 Small).

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